Symposium Speakers

Jasme Bantens photo Jasme Bantens, consultant
Jasme Bantens has over 15 years of advertising agency experience, including offline and online media planning, research, measurement and analytics. She has been at the forefront of the evolving media landscape, leading blue chip clients in a wide range of markets, and in the process helping clients drive innovation in the area of digital ROI and brand tracking. During her tenure, she has spearheaded media integration, focusing on measurable customer experiences, innovation and testing of various media platforms.
Prior to consulting Ms. Bantens held several senior digital media positions at the some of the leading advertising firms, most recently at Digitas, Group Director of Strategy, where she served as the North American Social Practice lead and managed key client engagements, including American Express, Sprint, and Kraft Foods.
Jasme hold a Master's degree in Marketing from The New School and a Bachelor's Degree in Communications from Hunter College.
Sarah Biller photo Sarah Biller, President, Capital Market Exchange, @CapMktX
Sarah Biller is the President and Co-founder of CMX. Previously, Ms. Biller worked for Fidelity Investments and held responsibility for the analytic process to renew the firm's major contracts with the fund's Board of Trustees. Ms. Biller has also been a Principal in the launch of several successful start-ups, including Cambridge Healthtech Advisors, and worked on MCI's corporate ventures and analysis team. She also held multiple roles at the Corporate Executive Board launching and leading best practices research programs for corporate finance and treasury executives at Fortune 500 companies.
Chris Boudreaux photo Chris Boudreaux, Global Lead, Social Media and Text Analytics Technology, Accenture, @CBoudreaux
Chris Boudreaux leads the global social media and text analytics systems integration practice at Accenture, serving clients across industries and global regions. Chris has more than nine years of experience in social media, and 12 years in online product development and marketing. Chris speaks at industry conferences, wrote two books on social media, and publishes at His work has been featured by media including Forrester, Gartner, Harvard Business Review, Inc. magazine and Mashable. He also serves on the Member Ethics Advisory Panel of the Word of Mouth Marketing Association. In 2012, iMedia named Chris a Top 25 Marketing Innovator and Leader.
Shree Dandekar photo Shree Dandekar, Chief Strategist, Sr. Director BI & Analytics, Dell Software
Shree Dandekar has been at Dell for the past 14 years in a number of roles covering software design, product development, enterprise marketing and technology strategy. Currently, he is Director, Business Intelligence and Data Warehousing Strategy responsible for developing and driving the strategy for Dell's Business Intelligence & Data Warehousing solutions.
Seth Grimes photo Seth Grimes, President and Principal Consultant, Alta Plana Corporation, @SethGrimes
Seth Grimes is an information-technology strategy consultant with Washington DC based Alta Plana Corporation. He was founding chair of the Text Analytics Summit (2005-13) and founded the Sentiment Analysis Symposium in 2010. He is a long-time InformationWeek contributor and writes for several business and technology outlets. He is the leading industry analyst covering text analytics. Seth consults, writes, and speaks on business intelligence, data management and analysis systems, text mining, visualization, and related topics.
Aloke Guha photo Aloke Guha, CEO, Cruxly, and VP, Analytics and Big Data Engineering, Hitachi Data Systems, @satguru
Aloke Guha is a technology executive and serial entrepreneur in areas of big data and analytics, and enterprise data center technologies. He is the co-founder/CEO of Cruxly, a provider of real-time event detection technology. He is also Vice President of Analytics and Big Data at Hitachi Data Systems (HDS), responsible for analytics and big data products and solutions at HDS. Earlier, Dr. Guha was VP and Chief Architect at StorageTek (now Oracle) and CTO of Network Systems (acquired by StorageTek). He also co-founded AumniData in the area of unstructured data analytics, Copan Systems, a pioneer in MAID data storage (acquired by SGI), and Datavail (acquired by HP). Dr. Guha is a senior IEEE member, has authored over 60 patents and over 60 technical publications. He holds a B. Tech. (EE) from the Indian Institute of Technology, and an MSEE and Ph.D. from the University of Minnesota.
Catherine Havasi photo Catherine Havasi, CEO, Luminoso, @Havasi
Dr. Catherine Havasi has been researching language and learning for nearly fifteen years. In addition to being CEO of Luminoso, she is a research scientist in artificial intelligence and computational linguistics at the MIT Media Lab. She co-founded the Open Mind Common Sense project, which uses information about the world to understand natural language text and make computers easier to use.
Bob Hayes photo Bob Hayes, Chief Customer Officer, TCELab, @bobehayes
Bob E. Hayes, PhD is the Chief Customer Officer of TCELab and president of Business Over Broadway. At TCELab, he is responsible for product management and customer happiness. He conducts research on customer feedback programs and customer experience / satisfaction / loyalty measurement and shares his insights through his talks, blogs and books. He helps companies increase the value of their business data through the application of a customer-centric measurement and analytics approach.
Scott Hendrickson photo Scott Hendrickson, Principal Data Scientist, Gnip, @drskippy27
Dr. Scott Hendrickson is the Principal Data Scientist at Gnip, where he is responsible for data science projects that help Gnip and Gnip's customers understand and more effectively use social media data from publishers including Twitter, Tumblr, WordPress, Disqus, StockTwits. He is interested in discovering patterns, creating useful models and sharing a deeper understanding of how and why people use social media publishers, how information travels and why and what people choose to share. Before joining Gnip, Scott worked with startups and established software companies on data analysis, machine learning, data visualization and data-centric strategy projects. Dr. Hendrickson has a PhD in Physics from the University of Colorado, where he simulated beam particle-field interactions.
Bradley Honan photo Bradley Honan, CEO, KRC Research, @BradleyHonan
Bradley Honan is the CEO of KRC Research, an Interpublic Group company with offices in New York, Washington, Boston, and London. Bradley and the research professionals at KRC are dedicated to helping their clients develop compelling strategies to drive engagement to help achieve their business and communications objectives. Bradley has worked for a range of Fortune 1000 companies in marketing, advertising, and communications and has worked for brand name political figures including; Blair, Bloomberg, and Clinton. Bradley frequently tweets about corporate and brand reputation.
John Hoskins photo John Hoskins, Sr. Manager of Global Partnerships, Amazon
John Hoskins is Sr. Manager of Global Partnerships for Amazon Mechanical Turk, an online marketplace for work. Mr. Hoskins is a 20 year veteran of start-ups in a key sales, marketing, and business development role. He has been with Amazon Mechanical Turk for almost 5 years, in his role as the Senior leader for alliances, Mr. Hoskins is a key interface point with Enterprises and Partners investigating how crowdsourcing can be transformational to their business. Mr. Hoskins holds a BS in Electrical Engineering from Purdue University and an MBA from University of Dallas.
Yuval Mor photo Yuval Mor, CEO, Beyond Verbal
Leading the Beyond Verbal team, Yuval has more than 25 years of experience in managing early stage, hi-tech companies and taking them to successful exits - four in total. Yuval studied computer science and economics in Tel Aviv University and has a MSc. in management from Stanford. Yuval brings to Beyond Verbal Communication his vast experience in building world class teams; working in private and public companies; leading sales, marketing and strategy operations; and focusing on execution. He was previously VP sales and marketing at RADCOM (IPO), Pentacom (acquired by Cisco), GO Networks (acquired by NextWave) and the CEO of CACE Technologies (acquired by Riverbed). He also brings extensive international experience, acquired in particular from his involvement in leading worldwide sales and marketing activities during his employment in Silicon Valley.
Amit Phansalkar photo Amit Phansalkar, Chief Data Scientist, Mass Mutual Financial Group
Amit is Chief Data Scientist at Mass Mutual Financial Group and heads a data venture, a business arm of the global organization. He is building the business to create a data ecosystem to adaptively learn from consumers leading to new products and innovative strategies to reach consumers and provide value through inforamtion. Prior to Mass Mutual Amit served as the global head of data sciences and advanced analytics at Kantar Media where he created the data science and analytics teams to deliver advertising targeting and measurement solutions utilizing daily online data on over two million consumers. He has over 15 years of big data experience. Prior to his role at Kantar Media he was a co-founder at Cognika, a technology start up in the Boston area that developed smart analytics applications utilizing video recognition technology with applications in Ad tech, Healthcare and Defense. Amit started his career in systems biology leading the development of protein interaction models in the entire human proteome.
Rosalind Picard photo Rosalind Picard, Professor, MIT Media Lab, @RosalindPicard
Rosalind Picard is Professor at the MIT Media Lab and co-founder of Affectiva. Picard was honored as a Fellow of the IEEE for her contributions to image and video analysis and affective computing. Her award-winning book Affective Computing became instrumental in starting the new field by that name, which now has its own IEEE journal and professional society. She is author of over two hundred scientific articles and chapters and over twenty patents and applications developing new sensors, algorithms, and systems for sensing, recognizing, and responding respectfully to human emotion.
Stephen Pulman photo Stephen Pulman, Professor, Oxford University, @SGPulman

Stephen Pulman is Professor of Computational Linguistics at the Department of Computer Science, Oxford University. He is a Professorial Fellow of Somerville College, Oxford, and a Fellow of the British Academy. He has also held visiting professorships at the Institut für Maschinelle Sprachverarbeitung, University of Stuttgart; and at Copenhagen Business School. He is a co-founder of TheySay Ltd.

Previous positions include Professor of General Linguistics at Oxford University, Assistant Professor (Reader) at the University of Cambridge Computer Laboratory, and Director of SRI International's Cambridge Computer Science Research Center.

David Rabjohns photo David Rabjohns, CEO, MotiveQuest
David Rabjohns is the CEO of MotiveQuest, a social intelligence company. MotiveQuest uses "Online Anthropology" software to help companies create new products, improve their marketing and measure their success. Key clients include:, Microsoft, Kraft, Novartis and Audi. Prior to starting MotiveQuest in 2003, David was the youngest ever account planning EVP at Leo Burnett. David has also worked in marketing and strategy positions at IBM (UK), PepsiCo (Aus), Saatchi & Saatchi (UK) and McConnaughy (US). David enjoys sailing, racing cars and travel (he once rode a motorcycle from Sydney to London). He spends his spare time wrangling his two boys, James & Hugh.
Steve Rappaport photo Stephen D. Rappaport, President, Stephen D. Rappaport Consulting LLC, @steverappaport
Stephen D. Rappaport is President of Stephen D. Rappaport Consulting LLC. Steve's interests focus on brand growth by developing penetrating consumer insights and leveraging them to create innovative strategy. Steve has held positions in global communications firms, built successful startups, and now concentrates on research, writing and consulting. Steve is the author of 3 books: The Online Advertising Playbook (2007), Listen First (2011), and Digital Metrics Field Guide (2014).
Augie Ray photo Augie Ray, social media strategist, a Fortune 100 firm, @AugieRay
Augie Ray is Director of Social Media Strategy at a Fortune 100 financial-services firm. Previously, he was with USAA as Executive Director of Community and Collaboration and Forrester as the research firm's lead west coast analyst covering social media and interactive marketing. While at USAA, Augie delivered USAA's first social business roadmap, defining the ways social technologies and behaviors are changing business models within the financial service industry. At Forrester, Augie wrote widely read reports on social media trends and strategies and consulted with Fortune 500 firms on processes, best practices and metrics. While at Forrester, Augie was frequently quoted on social media developments by the Wall Street Journal, New York Times and other news outlets. Augie maintains a blog at
Seth Redmore, VP Marketing, Lexalytics
Seth Redmore has over 15 years of experience in marketing and 10 years of experience in text analytics - from the perspective of a user as well as a vendor. Seth has worked in a number of executive roles at both hardware and software companies, including co-founding Netiverse (who built a high-speed server load balancing system) which was bought by Cisco Systems in 2000.Seth has a degree in Chemistry from Carnegie Mellon University.
photo V.S. Subrahmanian, Professor, University of Maryland
V.S. Subrahmanian is a Professor in the Department of Computer Science, Director of the Center for Digital International Government (CDIG), and Co-Director of the Laboratory for Computational Cultural Dynamics (LCCD) at the University of Maryland. From 2004 to 2010, he was Director of the Institute for Advanced Computer Studies (UMIACS) at the University of Maryland. His research is at the intersection of databases, artificial intelligence, and optimization methods with applications to tracking, monitoring and forecasting behaviors of terrorist groups, socio-cultural groups, global health care, and other areas relevant to most human beings.
photo Marie Wallace, IBM, @Marie_Wallace
Marie Wallace is currently Analytics Strategist for IBM having spent more than a decade in the research & development division building content, semantic, and social analytics technologies which today underpin such solutions as IBM Watson. In recent years Marie's primary interest has been in the application of social network analytics to improve personal and organizational effectiveness within a Smarter Workforce. Marie is a globally recognized thought leader in this space, with an active social media presence and popular blog, All Things Analytics.
Jacob Whitehill photo Jacob Whitehill, Research scientist & engineer, Emotient
Dr. Jacob Whitehill is an engineer and research scientist at Emotient, where he develops new algorithms and data management techniques for automatic facial expression recognition. Prior to joining Emotient, Jacob was a graduate student at the University of California, San Diego (UCSD), where he researched automatic face analysis and its applications to education. He has also taught computer science courses at UCSD, the University of Western Cape (South Africa), and the Kigali Institute of Science, Technology, and Management (Rwanda). Jacob earned his undergraduate degree at Stanford and his PhD at UCSD, both in Computer Science.
Maggie Xiong photo Maggie Xiong, Director of Data Engineering, The Huffington Post
Maggie leads the data engineering teams at the Huffington Post Media Group. Maggie has a Ph.D in cognitive psychology from Vanderbilt University. In the past 15 years, Maggie moved from studying behavioral data in word class research labs to solving big data engineering problems in the industry. Maggie's current projects include click tracking infrastructure re-architechturing as well as comment moderation using sentiment analysis. Prior to HuffPost, Maggie led the algorithm team at Shutterstock, where she created and optimized image search ranking algorithms.

Lightning Talk Presenters

Vittorio Di Tomaso photo Vittorio Di Tomaso, co-founder, CELI
Since earning a PhD in linguistics, Vittorio Di Tomaso has acquired over twenty years of experience in natural language processing and computational linguistics. He is a co-founder and CEO of CELI, a company specialized in multilingual technologies and text processing. His expertise, applied to new phenomena emerging from the Web 2.0 revolution -- user generated contents and social media -- is reflected in Blogmeter, the most advanced platform in Italy for consumer and market insight, devoted to social media analysis.
Antonio Matarranz photo Antonio Matarranz, Director, Marketing & Sales, Daedalus
Antonio Matarranz is an engineer and marketer. Prior to joining Daedalus he held senior roles in several multinational companies in the software industry.
Federico Neri photo Federico Neri, Language & Semantic Intelligence Manager, SyNTHEMA
Federico Neri works as Language & Semantic Intelligence manager in SyNTHEMA. an SME leader in human language technologies. Since the late nineties, he has been a project manager in customer based text & data mining solutions, focusing his activities on OSINT/SIGINT, sentiment analysis, competitive intelligence, and technology watch. In the last years, he has worked as sentiment analysis consultant on behalf of top entertainment, finance, food, and basic materials industries, political parties and politicians alike. In addition to having published over thirty scientific articles, he's member of the programme committee for several congresses (EISIC, ASONAM, FOSINT-SI, etc) and teaches OSINT techniques at CIFI/GE, a military institute within the Information and Security Dept of Italian Defence.
Nick Poore photo Nick Poore, Consulting Manager, IBM
Nick Poore is a Managing Consultant in the IBM Emerging Technologies, jStart team. He has been at IBM for 12 years working as a software developer and architect. He also has several patents filed by IBM some in the areas of virtual world ecosystems, javascript optimization, mash up syndication, and security.

Workshop Presenters

Jason Baldridge photo Jason Baldridge, Associate Professor of Linguistics, University of Texas and co-founder, People Pattern, @JasonBaldridge
Jason Baldridge is an associate professor in the Department of Linguistics at the University of Texas at Austin and co-founder of People Pattern, a start-up working on user classification and segmentation. He received his Ph.D. from the University of Edinburgh in 2002, where his doctoral dissertation was awarded the 2003 Beth Dissertation Prize from the European Association for Logic, Language, and Information. His main research interests include categorial grammars, parsing, semi-supervised learning, coreference resolution, and georeferencing. He is one of the co-creators of the Apache OpenNLP Toolkit and has been active in the creation and promotion of open source software for natural language processing, including ScalaNLP, Junto, TextGrounder, and OpenCCG.
Steve Ramirez photo Steve Ramirez, CEO, Beyond the Arc, @BeyondTheArc

Steven J. Ramirez is the chief executive officer of Berkeley, Calif.-based Beyond the Arc, Inc., a management consulting firm recognized as a leader in helping financial institutions transform their customer experiences.

Ramirez is responsible for business operations, including growing the company's revenues and leading teams of data and strategy consultants that help clients leverage customer and social media data, combined with text analysis, to drive customer growth, improve customer retention, understand service breaks and build a strong customer community.

Steve Rappaport photo Stephen D. Rappaport, President, Stephen D. Rappaport Consulting LLC, @steverappaport
Stephen D. Rappaport is President of Stephen D. Rappaport Consulting LLC. Steve’s interests focus on brand growth by developing penetrating consumer insights and leveraging them to create innovative strategy. Steve has held positions in global communications firms, built successful startups, and now concentrates on research, writing and consulting. Steve is the author of 3 books: The Online Advertising Playbook (2007), Listen First (2011), and Digital Metrics Field Guide (2014).

Technology & Innovation Workshop Speakers

Adrienne Andrew photo Adrienne Andrew, Software Scientist, ARO Inc., @ahaAtARO

Adrienne Andrew is a researcher at intersection of Human-Computer Interaction and Ubiquitous Computing. She is interested in building technology to help people live better lives, which includes understanding the context of an experience. She spent years as a Research Scientist at Pacific Northwest National Laboratory, where she used context from heterogeneous media sources to interpret text. Her approach to the design and evaluation of technologies has a strong basis in understanding and incorporating psychological theories of thought, learning, motivation and behavior, and in particular how they apply to monitoring health behaviors.

Adrienne is currently a scientist at A.R.O., Inc., a Seattle-based startup. A.R.O., Inc. builds apps that can help users lead happier, healthier, and generally more amazing lives. It believes mobile apps should be positive forces for change — whether that’s changing one’s own habits or taking small steps to make the world a better place to hang out in for a while. She holds a BS in Computer Science from the Massachusetts Institute of Technology, an MA in Learning, Design and Technology from Stanford University, and a PhD in Computer Science from the University of Washington.

Jennifer Carlson photo Jennifer Carlson, Scientist, Decisive Analytics Corporation
Jennifer Carlson is a Research Scientist in Natural Language Processing at Decisive Analytics Corporation. She holds a master's degree in computational linguistics and a graduate certificate in cognitive science from the University of Colorado, Boulder where she managed annotations for the VerbNet and Chinese VerbNet projects.
Mark Gingrich photo Mark Gingrich, Senior Data Scientist, SDL
Mark Gingrich is the Data Scientist in the Social Intelligence division of SDL, a company specializing in global Customer Experience Management software. He received MS degrees in both Applied Mathematics and Atmospheric Sciences from the University of Washington, where his research focused on the design and testing of ensemble methods for quantifying predictability. At SDL, he uses Natural Language Processing techniques and writes machine learning algorithms to analyze and mine social media data from a variety of platforms.
Rajat Jain photo Rajat Jain, Software Engineer, Qubole
Rajat Jain is a software engineer at Qubole, developing backend and middleware systems. Prior to Qubole, Rajat was at Google, working on Google's File System and various projects to provide transparency of Google's storage stack. He also had a brief stint at LinkedIn, where he worked in the Core Applications team. Rajat holds a bachelor's degree in computer science from IIT Bombay.
Amy Neustein photo Amy Neustein, CEO, Linguistic Technology Systems
Amy Neustein, Ph.D. is the Editor-in-Chief of the International Journal of Speech Technology and Editor of the De Gruyter Series in Text Minig in Healthcare. Dr. Neustein is the author/editor of eight books in the areas of speech technology, text mining of web-based medical content, speaker recognition, speech and automata, and other related topics. She is the Founder and CEO of Linguistic Technology Systems.
Robert Nolker photo Robert Nolker, VP Research & Development, Analyze
Dr. Nolker is Vice President of Research and Development at Analyze and has spent the last four years developing behavioral algorithms for analyst support tools. The research work of Dr. Nolker is focused on the social computing, human centered network analysis, and motion analytics domains. Projects have included exploring the developer to code relationship in developer networks and data mining for pattern discovery in large data sets. These works identify patterns and individuals or objects of interest with in the data sets. Dr. Nolker received his Ph.D. in Information Systems from the University of Maryland Baltimore County.
Gerald Penn photo Gerald Penn, Professor, University of Toronto
Professor Gerald Penn's research at the University of Toronto encompasses numerous aspects of natural language and speech processing, including acoustic modelling, human-subject experimental protocols, mathematical linguistics and speech summarization.
Moritz Sudhof photo Moritz Sudhof, NLP Engineer and Algorithmic Lead, Kanjoya
Moritz Sudhof is a Senior NLP Engineer and Algorithmic Lead at Kanjoya, which combines emotional analytics with structured demographic data to understand the voice of the customer at scale. Moritz manages the development of Kanjoya's sentiment, emotion, and experience modeling technology. His team, in collaboration with researchers at Stanford University, is leveraging the rich corpus from the Experience Project to model human expression in language. Moritz graduated with a computer science degree from Stanford University, where he was also a Mayfield Fellow.

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