Jasme Bantens has over 15 years of advertising agency experience, including offline and online media planning, research, measurement and analytics. She has been at the forefront of the evolving media landscape, leading blue chip clients in a wide range of markets, and in the process helping clients drive innovation in the area of digital ROI and brand tracking. During her tenure, she has spearheaded media integration, focusing on measurable customer experiences, innovation and testing of various media platforms.
Prior to consulting Ms. Bantens held several senior digital media positions at the some of the leading advertising firms, most recently at Digitas, Group Director of Strategy, where she served as the North American Social Practice lead and managed key client engagements, including American Express, Sprint, and Kraft Foods.
Jasme hold a Master's degree in Marketing from The New School and a Bachelor's Degree in Communications from Hunter College.

Sarah Biller is the President and Co-founder of CMX. Previously, Ms. Biller worked for Fidelity Investments and held responsibility for the analytic process to renew the firm's major contracts with the fund's Board of Trustees. Ms. Biller has also been a Principal in the launch of several successful start-ups, including Cambridge Healthtech Advisors, and worked on MCI's corporate ventures and analysis team. She also held multiple roles at the Corporate Executive Board launching and leading best practices research programs for corporate finance and treasury executives at Fortune 500 companies.

Chris Boudreaux leads the global social media and text analytics systems integration practice at Accenture, serving clients across industries and global regions. Chris has more than nine years of experience in social media, and 12 years in online product development and marketing. Chris speaks at industry conferences, wrote two books on social media, and publishes at SocialMediaGovernance.com. His work has been featured by media including Forrester, Gartner, Harvard Business Review, Inc. magazine and Mashable. He also serves on the Member Ethics Advisory Panel of the Word of Mouth Marketing Association. In 2012, iMedia named Chris a Top 25 Marketing Innovator and Leader.

Shree Dandekar has been at Dell for the past 14 years in a number of roles covering software design, product development, enterprise marketing and technology strategy. Currently, he is Director, Business Intelligence and Data Warehousing Strategy responsible for developing and driving the strategy for Dell's Business Intelligence & Data Warehousing solutions.

Seth Grimes is an information-technology strategy consultant with Washington DC based Alta Plana Corporation. He was founding chair of the Text Analytics Summit (2005-13) and founded the Sentiment Analysis Symposium in 2010. He is a long-time InformationWeek contributor and writes for several business and technology outlets. He is the leading industry analyst covering text analytics. Seth consults, writes, and speaks on business intelligence, data management and analysis systems, text mining, visualization, and related topics.

Aloke Guha is a technology executive and serial entrepreneur in areas of big data and analytics, and enterprise data center technologies. He is the co-founder/CEO of Cruxly, a provider of real-time event detection technology. He is also Vice President of Analytics and Big Data at Hitachi Data Systems (HDS), responsible for analytics and big data products and solutions at HDS. Earlier, Dr. Guha was VP and Chief Architect at StorageTek (now Oracle) and CTO of Network Systems (acquired by StorageTek). He also co-founded AumniData in the area of unstructured data analytics, Copan Systems, a pioneer in MAID data storage (acquired by SGI), and Datavail (acquired by HP). Dr. Guha is a senior IEEE member, has authored over 60 patents and over 60 technical publications. He holds a B. Tech. (EE) from the Indian Institute of Technology, and an MSEE and Ph.D. from the University of Minnesota.

Dr. Catherine Havasi has been researching language and learning for nearly fifteen years. In addition to being CEO of Luminoso, she is a research scientist in artificial intelligence and computational linguistics at the MIT Media Lab. She co-founded the Open Mind Common Sense project, which uses information about the world to understand natural language text and make computers easier to use.

Bob E. Hayes, PhD is the Chief Customer Officer of TCELab and president of Business Over Broadway. At TCELab, he is responsible for product management and customer happiness. He conducts research on customer feedback programs and customer experience / satisfaction / loyalty measurement and shares his insights through his talks, blogs and books. He helps companies increase the value of their business data through the application of a customer-centric measurement and analytics approach.

Dr. Scott Hendrickson is the Principal Data Scientist at Gnip, where he is responsible for data science projects that help Gnip and Gnip's customers understand and more effectively use social media data from publishers including Twitter, Tumblr, WordPress, Disqus, StockTwits. He is interested in discovering patterns, creating useful models and sharing a deeper understanding of how and why people use social media publishers, how information travels and why and what people choose to share. Before joining Gnip, Scott worked with startups and established software companies on data analysis, machine learning, data visualization and data-centric strategy projects. Dr. Hendrickson has a PhD in Physics from the University of Colorado, where he simulated beam particle-field interactions.

Bradley Honan is the CEO of KRC Research, an Interpublic Group company with offices in New York, Washington, Boston, and London. Bradley and the research professionals at KRC are dedicated to helping their clients develop compelling strategies to drive engagement to help achieve their business and communications objectives. Bradley has worked for a range of Fortune 1000 companies in marketing, advertising, and communications and has worked for brand name political figures including; Blair, Bloomberg, and Clinton. Bradley frequently tweets about corporate and brand reputation.

John Hoskins is Sr. Manager of Global Partnerships for Amazon Mechanical Turk, an online marketplace for work. Mr. Hoskins is a 20 year veteran of start-ups in a key sales, marketing, and business development role. He has been with Amazon Mechanical Turk for almost 5 years, in his role as the Senior leader for alliances, Mr. Hoskins is a key interface point with Enterprises and Partners investigating how crowdsourcing can be transformational to their business. Mr. Hoskins holds a BS in Electrical Engineering from Purdue University and an MBA from University of Dallas.

Stephen Pulman is Professor of Computational Linguistics at the Department of Computer Science, Oxford University. He is a Professorial Fellow of Somerville College, Oxford, and a Fellow of the British Academy. He has also held visiting professorships at the Institut für Maschinelle Sprachverarbeitung, University of Stuttgart; and at Copenhagen Business School. He is a co-founder of TheySay Ltd.

Previous positions include Professor of General Linguistics at Oxford University, Assistant Professor (Reader) at the University of Cambridge Computer Laboratory, and Director of SRI International's Cambridge Computer Science Research Center.

David Rabjohns is the CEO of MotiveQuest, a social intelligence company. MotiveQuest uses "Online Anthropology" software to help companies create new products, improve their marketing and measure their success. Key clients include:, Microsoft, Kraft, Novartis and Audi. Prior to starting MotiveQuest in 2003, David was the youngest ever account planning EVP at Leo Burnett. David has also worked in marketing and strategy positions at IBM (UK), PepsiCo (Aus), Saatchi & Saatchi (UK) and McConnaughy (US). David enjoys sailing, racing cars and travel (he once rode a motorcycle from Sydney to London). He spends his spare time wrangling his two boys, James & Hugh.

Stephen D. Rappaport is President of Stephen D. Rappaport Consulting LLC. Steve's interests focus on brand growth by developing penetrating consumer insights and leveraging them to create innovative strategy. Steve has held positions in global communications firms, built successful startups, and now concentrates on research, writing and consulting. Steve is the author of 3 books: The Online Advertising Playbook (2007), Listen First (2011), and Digital Metrics Field Guide (2014).

Augie Ray is Director of Social Media Strategy at a Fortune 100 financial-services firm. Previously, he was with USAA as Executive Director of Community and Collaboration and Forrester as the research firm's lead west coast analyst covering social media and interactive marketing. While at USAA, Augie delivered USAA's first social business roadmap, defining the ways social technologies and behaviors are changing business models within the financial service industry. At Forrester, Augie wrote widely read reports on social media trends and strategies and consulted with Fortune 500 firms on processes, best practices and metrics. While at Forrester, Augie was frequently quoted on social media developments by the Wall Street Journal, New York Times and other news outlets. Augie maintains a blog at ExperienceTheBlog.com.

Seth Redmore has over 15 years of experience in marketing and 10 years of experience in text analytics - from the perspective of a user as well as a vendor. Seth has worked in a number of executive roles at both hardware and software companies, including co-founding Netiverse (who built a high-speed server load balancing system) which was bought by Cisco Systems in 2000.Seth has a degree in Chemistry from Carnegie Mellon University.

Steven J. Ramirez is the chief executive officer of Berkeley, Calif.-based Beyond the Arc, Inc., a management consulting firm recognized as a leader in helping financial institutions transform their customer experiences.

Ramirez is responsible for business operations, including growing the company's revenues and leading teams of data and strategy consultants that help clients leverage customer and social media data, combined with text analysis, to drive customer growth, improve customer retention, understand service breaks and build a strong customer community.

Stephen D. Rappaport is President of Stephen D. Rappaport Consulting LLC. Steve’s interests focus on brand growth by developing penetrating consumer insights and leveraging them to create innovative strategy. Steve has held positions in global communications firms, built successful startups, and now concentrates on research, writing and consulting. Steve is the author of 3 books: The Online Advertising Playbook (2007), Listen First (2011), and Digital Metrics Field Guide (2014).